Privacy Policy

1. Introduction

This Privacy Policy describes how Eby ("we," "us," or "our") collects, uses, and shares information about you when you use the Eby app (the "App") and visit our website (ebyapp.com).

2. Information We Collect

When you create an account, we collect your email address and password.

When you register your phone number, we collect that phone number.

When you integrate your Shopify store, we collect:

• Shopify store name
• Shopify store URL
• Contact email
• Creation date
• Currency code
• Description
• General email

When you register a phone number on the android application, we collect the:

• Device brand
• Device Model
• Manufacturer
• Android Version

Any information you provide when contacting us for support.

Data collected from the google form, such as name, email, phone number, shopify url, and other related shopify information.

Automatically Collected Information:

• Call log data from your registered phone number (date, time, duration, phone number)
• Usage data (how you use the App)
• IP address, browser type, and other technical information

3. How We Use Your Information

• To provide and maintain the App.
• To create and manage your account.
• To integrate with your Shopify store.
• To capture and display call log data.
• To provide customer support.
• To improve the App and develop new features.
• To communicate with you about updates and promotions.
• To comply with legal obligations.
• To evaluate users for the Early Access program.

4. Data Sharing

Automatically Collected Information:

• Service providers who assist us with app development, hosting, and support.
• Law enforcement or government agencies when required by law.
• Third parties with your consent.

We do not sell your personal information.

5. Data Security

We implement reasonable security measures to protect your information.

However, no method of transmission over the internet is completely secure.

6. Data Retention

We retain your information for as long as necessary to provide the App and comply with legal obligations.

7. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users use our site.

The information generated by the Google Analytics cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers that may be located in the US or other countries. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage.

Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You can refuse the use of Google Analytics cookies by selecting the appropriate settings on your browser or by disabling cookies through our cookie consent banner. Please note that if you do this, you may not be able to use the full functionality of this website.

For more information about how Google Analytics collects and processes data, please visit: Google's Policies.

8. Your Rights

You have the right to:

• Access your personal information.
• Correct inaccuracies.
• Delete your information.
• Withdraw consent.

To exercise these rights, please contact us at contact@ebyapp.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. We will notify you of any material changes.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at contact@ebyapp.com.

Last updated: April 19, 2025